preloader

Privacy Policy

Welcome to SiddhMandir, operated by SiddhMandir Technologies Private Limited, a private company registered under the Companies Act, 2013. This Privacy Policy governs your access to and use of the SiddhMandir website (https://www.siddhmandir.com) and related online services (collectively referred to as the “Platform”).

We respect your privacy and are committed to protecting your personal information. By accessing or using the Platform, you agree to this Privacy Policy and our Terms of Use.

1. What We Collect

a. Information You Provide Directly

  • Full name, email address, phone number

  • Date, time, and place of birth (for astrology services)

  • Address or location details for puja bookings

  • Payment confirmations (transaction IDs, not card details)

  • Contact list (only with your explicit consent, e.g. referrals)

b. Automatically Collected Data

  • IP address, device/browser type, operating system

  • Usage data: pages visited, timestamps, session duration

  • Location data (if permitted via browser/settings)

c. Payment Data
Payments are processed through secured third-party gateways (e.g., Razorpay/Paytm). We do not store sensitive payment information (such as card numbers or CVV).

2. How We Use Your Information

We use your data to:

  • Provide and personalize devotional, puja, and astrological services

  • Confirm bookings, send reminders, and support your service experience

  • Improve the Platform’s functionality and performance

  • Comply with legal, tax, or regulatory obligations

  • Prevent fraud and ensure the security of our Platform

  • Communicate updates, offers, or newsletters (only if opted in)

3. Data Sharing & Disclosure

We may share your information with:

  • Service providers and partners (e.g., pandits, astrologers, payment processors)

  • Legal or government authorities, if required by law

  • Affiliate or acquirer, in the event of business restructuring

  • Referrals, with your consent when sharing invitations or blessings

We do not sell your personal data to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Keep you logged in and maintain session data

  • Analyze usage and improve user experience

  • Provide relevant content and offers based on behavior

You may disable cookies via your browser; however, some Platform features may then be unavailable.

Third-party services may also use cookies, governed by their own policies. To opt out of personalized ads, use browser or device settings.

5. Data Security

We employ technical and organizational measures such as:

  • Encryption (HTTPS/TLS) for data transmission

  • Secure data storage and access controls

  • Regular vulnerability assessments and audits

While we strive to protect your data, no method is fully secure. We are not responsible for breaches beyond our direct control.

6. Retention of Your Data

We store your personal information for:

  • As long as your account remains active

  • The duration required to fulfill legal or regulatory obligations

  • Resolving disputes, enforcing agreements, and fraud prevention

Upon account deletion, we will remove or anonymize your personal data unless retention is required by law.

7. Your Rights

You can request to:

  • Access your personal data

  • Correct inaccuracies

  • Delete your account and personal information

  • Withdraw consent for non-essential processing

  • Opt out of marketing communications

To exercise these rights, please contact us at siddhmandir@gmail.com.

8. Children’s Privacy

Our Platform is not intended for users under 13. We do not knowingly collect information from children. If such data is detected, we will promptly delete it.

9. Updates to This Policy

We may update this Policy from time to time. Any material changes will be communicated via email or a notice on the Platform. Continuing to use our services after updates means you accept the revised terms.

10. Grievance Officer / Contact

For any queries or complaints, please contact our Grievance Officer:

Brand Name: Siddh Mandir
Name: Rakesh Mani Tripathi
Email: siddhmandirs@gmail.com
Mobile: +919569933467
Address: Village. Katka, Post. Madanpur, Distt. Siddharth Nagar, State. Uttar Pradesh, Pin code. 272208
Response Time: Acknowledgment within 24 hours, resolution typically within 15 business days